Customer Service

In the world of business, a product is only as good as the company that stands behind it. When you expect a product to last a lifetime, the company you buy it from better still be in business when your product needs service. With more than three decades of award-winning history, you can be confident that a Ross product purchased today will be supported for a lifetime of use and enjoyment.

Catalog Requests

Instead of printing a catalog this year, we decided to save some trees and focus on enhancing the features of our website. The fact is... a print catalog can no longer compete with an interactive digital version. We encourage you to take some time and surf around our new website. We are confident that you will enjoy the many new features including product videos, exploded-view diagrams, an enhanced dealer search and a product help database.

Contact Us

If you can't find your answer on our website, please click here to email us.

About Ross

Get to know us. We think you'll like what you see.......click here

Dealer Locator

Find a Ross dealer near you.......click here

Subscribe Newsletter

Add yourself to the mailing list to receive our quarterly newsletter. We will NEVER share your personal information!........click here

News

With the click of a button, find out everything that is happening at Ross.......click here

Privacy Policy

At Ross we take your privacy VERY seriously!.......click here

Product Help

On-line technical support for Ross Reels USA / Ross Worldwide Outdoors products........click here

Warranty Information

Complete product warranty information and the Ross Product Service Forms to get your gear back to us safely should it require attention.......click here

Spools For Discontinued Reels

Check out what spools are still available for reels that have been discontinued.......click here

FAQ

For frequently asked questions.......click here